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To prevent your Mac from occasional freeze-ups and crashes, use the latest Mac OS and software compatible with your machine’s hardware. MacOS High Sierra is the recommended version of the operating system to date. Upgrade to the latest stable version to maximize your macOS experience. To find the crash files, you can run Console app which will display all the system messages. If any specific application crashed, look in User Reports. If it's system crash, check in System Reports. Once you have found the crash file, you can Reveal in Finder (usually located in /Library/Logs/DiagnosticReports). This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
by Sophie GreenUpdated on 2020-09-16 / Update for Mac OS
The long-awaited macOS 11 Big Sur finally came out at WWDC 2020 and will be available on this fall. Some users already updated MacOS Big Sur beta and reported a lot of MacOS Big Sur issues. In the article, we collect the most commonly reported macOS Big Sur 11 problems and give you the advices on what to do about
The Latest News about macOS(Round-up)
Since the macOS Big Sur has released recently, a lot of news emerge on the internet. Now we will collect the newest info about Mac and offer the first-hand news for you.
- #1. According to Mashable, Face ID is coming to Mac computers in the near future. This is leaked from Apple's macOS beta code, but this feature depends on specialized hardware that needs to be built into computer in advance to support Face ID. So we can expect when does this really come out.
- #2. According to iMore, Mac OS 8 now can run on any computer including macOS, Windows, and Linux. Howver, you can't connect your new Macintosh Quadra 900 to the internet. The only thing you can do is to transfer files to it.
- #3. According to Apple, macOS Big Sur beta 4 now supports 4K videos on YouTube using Safari. Although it's not new, previously, you need to download Google Chrome or other browser compatible with 4K on YouTube.
1. Apps Not Working on Working on MacOS Big Sur
'Anyone else's Zoom not working with Big Sur? Every time I try to join a meeting, the app crashes. Icons within the app also don't appear.'
There are a lot of users reported that some apps can't open/crash on MacOS Big Sur as below:
- Dropbox is crashing on startup on MacOS Big Sur
- Safari quit unexpectedly/crashes and freezes on MacOS Big Sur
- Mail crashes when opening after on MacOS Big Sur update
- Music might quit unexpectedly
- macOS bug crashing virtualisation apps
- iOS Mail app shows a phantom unread message badge
- Photoshop 2020 crashing immediately after opening
- Cyberduck not working in Mac Big Sur
- macOS Big Sur 11 beta 6 is required to use the restore images for iOS & iPadOS 14 or later.
Possible Fixes:
- Delete the app not working and reinstall them.
- Update the app. If you recently installed a new version of macOS, some apps may need to be updated to work correctly.
- Contact the app's manufacturer. If you still can't open the app, report to the app's manufacturer. The App that is not incompatible with the new version of macOS will not run on the updated system.
- Turn Off virtual machines when you don't use it and restart the system regularlly.
2. Can You Install MacOS Big Sur on iMac Late 2013?
'When I look at introduction page for new Big Sur of it clearly states: iMac 2014 and above, but if I click on the link it says 2012 and above? So, which one is it, and will late 2013 iMacs be able to run it?'
Many users are not clear about the MacOS Big Sur compatible Macs. If you also have this question, here is the answer. https://blitznew.weebly.com/blog/the-lego-movie-download-torrent-1080p.
Possible Fixes:
Here are all the devices that can run MacOS 11 Big Sur.
- 2015 and later MacBook.
- 2013 and later MacBook Air.
- 2013 and later MacBook Pro.
- 2014 and later Mac mini.
- 2014 and later iMac.
- 2017 and later iMac Pro.
- 2013 and later Mac Pro.
3. MacOS Big Sur is Downloading Very Slow
'MacOS Big Sur Download is very slow. I have a very good internet connection and fast speed, but still taking like 5 hours now. After 4 hours download got an error saying that some files are invalid.'
There are really a lot of users complained that MacOS Big Sur Download is super slow. If you also have this problem, below are some possible fixes to macOS Big Sur problems with Download.
Possible Fixes:
- Cancel the download then restarting it.
- Check Network Connection. Make sure that you are connected to a strong and reliable WIFI Connection to avoid disturbing the download.
- Delete the partially-downloaded macOS Big Sur and try to re-download again.
4. macOS Big Sur Update Stuck on Downloading
'Been waiting for 8hrs now.Stuck on 9.56gb,any idea why?'
Some users complained that macOS Big Sur update get stuck. This is a long-standing problem with macOS update. Here are some advices for you to fix macOS Big Sur update stuck easily.
Possible Fixes:
- Restarting your Mac if the macOS Big Sur update stuck with a spinning wheel.
- Install the update in safe mode.
- Check the Apple System Status page. It could be problems at Apple's end. With many people accessing the servers at the same time the macOS Big Sur update stuck on downloading.
5. 'Incompatible Disk' Error when updating macOS Big Sur
'Dual booting Big Sur and an older macOS gives this alert and prevents the older partition from updating.'
According to Apple: 'If macOS Big Sur 11 beta is installed into the same APFS container as previous versions of macOS, system software updates can no longer be installed on the previous versions of macOS.'
Possible Fixes:
Rise of nations for mac. Do not install Big Sur on the same APFS container as previous versions of MacOS
6. Unable to Install macOS Big Sur Because Not Enough Storage
'Unable to install beta because not enough storage. But there is enough storage.'
Skype translator mac os download. Many users get the error 'Unable to install because of required storage' but you already have the space when install macOS Big Sur. If you also have this problem, below are some possible fixes to unable to install macOS Big Sur because not enough storage.
Possible Fixes:
- Check your purgeable space. Right-click on the Mackintosh HD and click 'Get Info,' it will tell you how much 'purgeable space' is left.
- Use the program called 'CleanMyMac' to free up purgeable space. Make sure you download this app from the developer's website and not the one from Mac App store.
7. macOS Big Sur Bricked during Big Sur Installation
'The installer freezes with error: The operation couldn't be completed. (com. apple.DiskManagement.disenter error 49168.) Restarting doesn't help.'
Some users get stuck on macOS Big Sur update or macOS Big Sur installation failed. If the macOS Big Sur update frozen on your Mac, do as follows:
Possible Fixes:
- Turn off your Mac and restart it after a couple more seconds.
- Boot your Mac into safe mode and install the macOS again.
- Uninstall macOS Big Sur.
8. Can't Sign Into iCloud after MacOS Big Sur Update
'Anyone else failing to sign into iCloud? It's hanging after entering the verification code.'
Some users get stuck on iCloud sign or get the error 'You can't sign in at this time' after macOS Big Sur update. If you cannot sign into iCloud on Mac, you need to do some troubleshooting as below.
Possible Fixes:
- Make sure you’re using the correct Apple ID username and password.
- Remove Your iCloud Accounts. Go to ~/Library/Application Support/iCloud/Accounts/ and move all the contents of that folder into a new folder then put that on your desktop. Restart the Mac then try to login again.
- Remove Your Keychain. Go to ~/Library/Keychain/ and move all the contents of that folder into a new folder then put that on your desktop. Restart the Mac then try to login again.
9. Touch ID Disabled Unexpectedly on MacOS Big Sur
Some users reported that the Touch ID might become unexpectedly disabled on Macs with a T2 Security Chip after installing MacOS Big Sur.
Possible Fixes:
- Restart your Mac.
- Reset the SMC of your Mac.
- Remove and then readd your fingerprint registration.
10. Unable to Check for Updates
'Unable to check for updates - Failed to download the documentation for the minor update. Please try again later.'
If you updated to macOS Big Sur 11 beta from a previous version of macOS, you may get the 'Unable to check for updates' error in Software Update.
Possible Fixes:
- Start up from macOS Recovery.
- On the the 'MacOS Utilities' screen, pull down the 'Utilities' menu from the top of the screen and click on 'Terminal'.
- In Terminal type: rm -rf '/Volumes/Macintosh HD - Data/private/var/folders/zz/zyxvpxvq6csfxvn_n00000y800007k'.Restart your Mac.
11. Stuck on Activation Lock after Big Sur Install
'After macOS Big Sur update, MacBook Pro stuck on activation lock. It kept saying it needs a different apple ID.'
Quite a few users reported that Mac gets stuck on activation lock after macOS Big Sur install. It either keeps saying it needs a different apple ID or saying that the Mac is linked to another Apple ID. Here are some possible fixes for you.
Possible Fixes:
- Downgrade macOS Big Sur to stable Catalina.
- Contact Apple Support for help.
12. Heating problems MacOS Big Sur Public Beta
I have a new 13' Macbook pro 2020 series and I have update my software towards the MacOS Big Sur public beta. I'm now encountering some problems with the heating of my macbook. It's getting 60-80C when I open some normal programs or when I'm just surfing on the internet.'
The current possible way is to backup all of your data to an external drive and restart your Mac.
13. MacOS Big Sur Installation Needs Much Space
Why does dev beta 4 (public beta) asks so much space? In old beta I was able to install it by cleaning a bit my MBP2019, here I found +50GB space and It still does not work. I even had to delete Xcode, Photoshop etc.'
Possible Explanation:
- Betas are never more optimized.
- You can wait for the final version to come out.
- Just restart your Mac and reinstall the macOS Big Sur.
14. MacOS Big Sur Wallpaper Gets Broken Weirdly
Why does dev beta 4 (public beta) asks so much space? In old beta I was able to install it by cleaning a bit my MBP2019, here I found +50GB space and It still does not work. I even had to delete Xcode, Photoshop etc.'
Possible Fixes:
- Force Restart macOS and check your wallpaper again.
- Test the wallpaper on another Mac.
- Reinstall the macOS Big Sur to see if this issue still exits.
- If you still can't fix, please report this issue to Apple Support.
15. MacOS Big Sur WiFi Connection Issue
'Mac Big Sur cannot even connect to my wifi adapter. After system upgrade, the wifi adapter doesn't even blink at all! At first, I thought the upgrade process burns the device. I tried to plug wifi adapter to my other laptop, with usb-port only and type-c convert in between as well.'
Possible Fixes:
- Force Restart macOS Big Sur and reconnect again the Wi-Fi adapter.
- Change device celluar data and reconnect with a new Wi-Fi.
- If it's possible, you can try to downgrade macOS Catalina.
16. Mac Big Sur App with Sidebar Clears NavigationLink View
'I have a simple test app with a list of items in a NavigationView List. When one is clicked, it fills in the data in a detail view called by a NavigationLink. If the app goes to the background, or the sidebar is completely collapsed, the detail view disappears. I see that it calls the view's onDisppear modifier. This does not happen with macOS Catalina but happens with Big Sur when using Xcode 12 with the new SwiftUI App lifecycle or Xcode 11 with the old UIKit life cycle.'
Possible Fixes:
Mac audio converter app converter. According to the feedback from developer community, you can try to operate like the image below:
Bonus Tip: Lost Data after MacOS Big Sur Update, How to Recover?
You will loss important data if the MacOS Big Sur update is interrupted. That's why we recommend you to backup Mac data before update. If you didn't backup data and unfortunate lost data after MacOS Big Sur update, don't worry; try 4DDiG for Mac Data Recovery. This powerful Mac data recovery tool can easily recover photos, videos, documents, etc. on Mac and recover data from unbootable Mac.
- Install and run the program on your Mac and select a location to scan your lost files. Then, click on Start.
- The software will start to scan the lost files on your selected partition.
- Click on the Recover and select a location to save your files. Remember not to save the files in the folder from where you lost them.
Summary
That's all the MacOS Big Sur Update issues we found so far. We hope that our solutions will solve your MacOS Big Sur Update problems. If you have MacOS 11 Big Sur problems not listed in this article, leave a message at the comment area and we will give you the advices on what to do about them.
The excitement of installing a new version of macOS, especially if its a High Sierra 10.13, is only tempered by the possibility of it not working properly or not being compatible with the apps you use most.
Before you begin upgrade to macOS make a bootable backup
If you haven’t started the process of upgrading yet, check if the Mac is compatible with macOS High Sierra and make a bootable backup.
High Sierra - Beta 4 Photo.app Crashing |Apple Developer Forums
Do it now, before you do anything else. If things go disastrously wrong at least you’ll be able to boot from macOS’ Recovery partition and migrate all your data back to your Mac. You can use any backup tool you like – Apple obviously favours Time Machine, but you don’t have to use it. You can use, for example, Get Backup Pro, which comes with your Setapp subscription. Don’t have a Setapp subscription? Click here to sign up.
Common macOS High Sierra problems
While most new versions of macOS are relatively problem-free, it’s not unknown for users to have issues – particularly with a beta or .0 release. Thankfully most are easy to resolve. Here’s how to fix the most common High Sierra issues.
High Sierra installer won’t download
If you’re trying to download the macOS High Sierra installer, you’ll need to have signed up to App Store. If you’ve done that, and managed to start the downloading process only for it to fail, force quit the App Store app.
- Press Cmd-Alt-Esc or go to the Apple menu and choose Force Quit.
- Select the App Store app and confirm you want to force quit.
- Re-launch the App Store and try downloading again.
macOS High Sierra won’t install
If the download completes successfully but the installation doesn’t finish, force quit the installer using the same procedure as above.
- Restart your Mac
- Launch the App Store app and go to the Purchases tab.
- Find macOS High Sierra and click Install.
If that doesn’t work, try deleting the downloaded installer (it’s in your Applications folder) using CleanMyMac and download it again.
If you have a copy of macOS Server in your applications folder, that may be the root of the problem. Delete it and try again.
Getting the rainbow wheel every few seconds after upgrade
Check console.app and if you’re getting errors from sandboxd and hidd (IOKit), your problem is a third party software. It’s probably because it wasn’t supported by the new APFS file system. It tries to repeatedly update causing your Mac laptop to be stuck in an endless loop. To fix this issue, just find and remove this app and everything will be fine.
What if macOS High Sierra stops responding?
If your Mac hangs and you can’t do anything at all, wait up to half an hour to see if that helps. If not, force your Mac to restart by holding down the power button and waiting for it to shutdown and then start again.
Fix macOS problems
A top-notch selection of tools for fixing High Sierra issues. Try what works for you the best, free of charge.
macOS 10.13 High Sierra keeps logging out
In case you’re getting tired of you new OS kicking you out of your account on random occasions, there’s a chance it’s pretty easy to turn it off. Download islamic finder for mac. For instance, there is a setting in your Security & Privacy menu that is responsible for that.
- Go to Security & Privacy > Advanced and find the box saying “Log out after… minutes of inactivity.”
- Uncheck it.
You can go even further and turn off the need to enter your password every time you open your Mac or turn it on. In the same Security menu find General settings and uncheck another box, the one saying “Require password after sleep or screen saver begins.” As you can tell, though, that it not the most secure option, especially if it’s your work computer or if you can expect other people getting a hold of it.
If the problem occurs when you’re using Chrome browser, disable the hardware acceleration feature: look for Advanced menu in its settings and turn off hardware acceleration.
How to fix USB devices not recognized on High Sierra
It’s not a nice thing to find out after getting a brand new system, but some Macs have been struggling with USB devices after the upgrade. If your Mac is one of them and refuses to see or read USB drives, external drives, and so on, try resetting SMC.
We’ve explained earlier in the article how to do it, but here’s brief instruction. For all laptop Macs like MacBook, MacBook Pro, and Air, simply turn it off and then on again, while holding Shift + Control + Option and the Power button for 10 seconds.
For iMac, Mac mini, Mac Pro, and Xserve, You start my turning off your Mac and then unplug the power cord. Chill for about 15 seconds. Look out of the window or something. Plug the cord back in, wait a couple of seconds and turn your Mac on.
If the problem remains, you can try to reinstall High Sierra or consult with customer support at Apple.
Security issues in High Sierra: Password Stealing
The only known and relatively famous security issue with the latest macOS is the password stealing code created by security researcher Patrick Wardle. Long story short, he showed that if he wanted to (and you allowed him by installing his malicious code on your Mac), he could extract your passwords from Keychain without having your master password for the system.
If you look into it, it all boils down to “Don’t get into white vans with strangers and don’t install suspicious software from shady developers on your Mac.” Basic safety precautions. Make sure you visit the developer’s website, make sure you install signed apps from trusted sources. That’s about it.
To check your safety settings, go to System Preferences > Security & Privacy > General and see if ‘App Store and Identified’ developers is selected.
Meanwhile, Apple is reportedly working hard on patching up the breach.
How to fix Mac running slow on macOS High Sierra
In case you’ve just upgraded to the new macOS and your Mac runs slower than it used to, worry not. It’s common and it’s not exactly an issue. The thing is that your Mac is reindexing a bunch of files while running a new system and it slows down its productivity and performance.
For 12-24 hours your Mac could experience these trouble and they are still within the range of normal behavior. If your Mac is running slow a few days after the upgrade, try some Mac-optimizing utilities to fix it. For instance, there is an app called CleanMyMac that can remove system junk and speed up your Mac. It’s a Mac cleaner with a set of handy utilities, some of which might come in handy.
For instance, one of the reasons for your Mac slowing down could be that some apps hog too much RAM. To see if this is the problem, try opening Activity Monitor and see which apps take to much processing power. If some of them seem to be exceedingly greedy and you’re pretty sure that’s not how it’s supposed to be, you can reset them.
To fix RAM-consuming apps, use the special module in the CleanMyMac app that we mentioned earlier, Uninstaller. Simply open CleanMyMac, go to Uninstaller, find the app in question and click Reset. The app will then lose its preferences and stored info and roll back to default settings. Free heic converter for mac. It’s basically like reinstalling it but without the hassle.
If your Mac goes all the way and becomes completely unresponsive or even needs rebooting, follow the instruction in our guide on how to speed up a slow Mac after installing macOS.
Fix problems with apps compability
With every macOS upgrade there are older versions of apps that are no longer supported by their developers. One casualty of High Sierra is Microsoft Office 2011 for Mac. Microsoft has said that it will not offer support for it running on new macOS and it’s likely you’ll have problems with it. The only solution is to upgrade to Office 2016.
For other apps, upgrade them and check the developer’s website for details of High Sierra support. Even if an app doesn’t work with the new version of the new OS, it’s possible its developer is still working on support and it will work by the time macOS ships.
If you want to delete an app – perhaps because you’ve replaced it with a newer version – use CleanMyMac Uninstaller to make sure you delete all the files associated with the app.
Display issues on High Sierra
A few things can go wrong with your Mac’s display after the upgrade, so let’s see what can be done when they occur. You might experience troubles waking your Mac from sleep, when the display just never comes live or it does, but minutes after you’ve jammed every key on the keyboard.
Macos High Sierra Photos App Crashing Mac
Then you might also experience flickering of certain images while browsing the web. The last issue is a grey screen or a blue screen that signal something going pretty wrong with the whole Mac-to-display connection.
What you need to do to fix it is resetting your NVRAM. It’s that kind of memory that unlike regular RAM is non-volitile which means it keeps info when your Mac is turned off. That’s why simply turning it off and on again won’t help. Anyway, it’s a quick fix.
- Turn your Mac off and when you turn it back on, hold Command+Option+P+R while it’s booting. You will either see your screen blink twice or hear a two chimes.
- After that you need to have your System Management Controller reset also.
- Turn your Mac off again and press and hold Shift + Control + Option and the Power button for 10-15 seconds.
That should do it.
Fix Wi-Fi problems
One of the issues that has been reported the macOS High Sierra is with wifi signals. To analyse your wifi network after installation, use WiFi Explorer or NetSpot, both available in Setapp. Both these tools map the wifi networks within range of your Mac and identify areas where signals are either strong or weak. Sketch mac app template. By using one of these apps, you should be able to tell if your Mac is having wifi problems.
If you can’t identify a problem and can’t connect to a network, try switching wifi off in the Finder menu bar, waiting 30 seconds and switching it back on again.
Eye strain app macbook.
Eye strain app macbook.
Bluetooth issues on macOS 10.13
Not much has been reported about Bluetooth issues on macOS High Sierra at the moment. However, there’s always one infallible piece of advice to give: re-pair your device. Find the Bluetooth icon in the upper right corner and open its preferences. If you can’t see it there, go to System Preferences and find Bluetooth menu.
Hover on the device in question and click the X-mark next to it. This not just disconnects the device, but removes it entirely from the list until you pair it back. To restore the device, set it into the painting mode and when it shows up in the list below, click “Pair.”
macOS High Sierra battery problems
Ramping up performance and adding new features while avoiding putting more strain on a battery is tough. So don’t be surprised if your Mac’s battery (if it’s a laptop) doesn’t last as long after upgrading. Use iStat Menus, available in Setapp, to monitor battery life – as well as CPU usage, fan speeds, temperatures and a host of other data. That way you’ll be able to tell if your battery really is performing less well after upgrading.
Your Mac use more power when it’s processor is under stress – partly because it generates heat which needs fans to cool it. So quit any apps that are hogging processor cycles if you’re not using them. You should also update apps to their most recent versions, and could turn down your screen’s brightness and move somewhere cooler if you’re sitting somewhere that’s particularly hot.
If your Mac’s battery hasn’t been its best self since the upgrade, try checking where the problem is. Open Activity Monitor > Energy and see which apps take up the most. Browsers and rendering software is expected to be energy-heavy, so that’s normal.
But if you’re seeing some minor applications you rarely use taking up a chunk, consider uninstalling them. You can use the specially-made CleanMyMac's Uninstaller for the job, because just dragging an app to the trash doesn’t uninstall it fully.
No Mail notifications in macOS High Sierra
In case you either see mail notification for less then a second or don’t see it at all, there might be a problem with settings. Try checking if you have the notifications turned on in System Preferences > Notifications. Does you alert style say “Banner”? If it does but the problem remains, change the alert style from 'Banner' to 'Alert' or 'None'. After that you can switch it to 'Banner' again and from now on it should work fine.
APFS compatibility issue with games and Unity engine
This part is for gamers only. If any of these names ring a bell for you, don’t rush to upgrade: 'Cities: Skylines', 'Civilization V', 'Team Fortress 2,' 'Half-Life 2,' and 'Counter-Strike: Global Offensive.'
Developers of these games and of the Unity engine, joined by threads on Reddit and Steam, have all voiced concerns about the APFS system and its compatibility with the main game engine and graphic controls. So, before you upgrade, hit Reddit or Google and find out if these troubles have been resolved.
If all else fails
If a force restart doesn’t work and you can’t get your Mac to run the new OS at all, the next step is to try repairing the disk on which it’s installed.
- Restart your Mac while holding downs cmd+R to boot in recovery mode.
- When it’s booted, choose Disk Utilities from the macOS Utilities menu.
- Click Repair Disk to to fix any problems on the disk.
- When it’s done, restart your Mac normally.
If that doesn’t work, you’ll need to reinstall macOS.
- Plug in the hard drive on which you made the bootable backup and select it as your Mac’s Startup Disk in System Preferences.
- Re-boot while holding down cmd+R.
- When the macOS Utilities menu appears, choose Disk Utilities and use it to erase you Mac’s main drive.
When it’s done, choose Reinstall macOS and select your Mac’s main drive as the destination. Wait for High Sierra to install and restart. When you see the Setup Assistant, choose the option to migrate data from another disk and choose the external disk as the source.
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